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Contact Us

What would you like help with today?

Where's my order?

Confirmation that your order has been dispatched will be sent to the email address you provided when you placed your order. This will be sent on the evening before your chosen preferred delivery date.

Once your order has been dispatched you will also receive a notification by email or text from our courier service DPD Local, this will have all the tracking information for your order. You will then have options to instruct DPD to leave in a safe place, leave at a collection point or leave with neighbour, if you’re going to be out.

If you haven’t received tracking notifications, then please complete the contact form below and we will respond to you as soon as possible.

 

    I want to change delivery address for an order

    Please note that once your order has been dispatched and has left our warehouses we are no longer able to amend delivery details. If requested we can recall your order and send out a new one with amended delivery details, however in these instances we will ask for a £5 cover charge for delivery expenses.

      I want to change/add a gift message to an order

      Please note that once your order has been dispatched and has left our warehouses we are no longer able to amend gift messages. If requested we can recall your order and send out a new one with amended gift messages, however in these instances we will ask for a £5 cover charge for delivery expenses.

        Other/general query

          Our Registered Office

          Unit 6, Castle Court, Bankside,

          Falkirk FK2 7UU

          Company Registration: SC541462

          VAT Number: 312 7800 29

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